Privacy Policy

Why A Privacy Policy?

Queen City Overhead Door respects your individual privacy. This Privacy Policy embodies our commitment to its protection through adherence to fair electronic information practices. This Policy puts you, the individual, in control of how your personal information is processed. You have our promise that we will not electronically process your personal information in any way that is incompatible with this Policy. This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in Canadian privacy laws and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your Personally Identifiable Information in accordance with our website.

 

PRIVACY POLICY

This privacy notice discloses the privacy practices for www.queencityoverhead.com and www.queencityoverhead.ca. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

  • What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

What personal information do we collect from the people that visit our website?

When filling in a Request for Quote or a Request for Information, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, or other details to help you with your experience on our website and enable us to respond to your inquiries.

When do we collect information?

We collect information from you when you respond to a survey, fill out a form, or enter information on our site.

How do we use your information?

We may use the information we collect from you when you respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested
  • To improve our website in order to better serve you
  • To allow us to better service you in responding to your customer service requests
  • To administer a contest, promotion, survey, or other site feature
  • To send periodic emails regarding your order or other products and services

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

How do we protect visitor information?

  • Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
  • We use regular Malware Scanning.
  • We do not use an SSL certificate.
  • We do not need an SSL certificate because we do not have e-commerce capabilities on our corporate website.
  • The computers/servers in which we store personally identifiable information are kept in a secure environment.

Cookies

We may use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Third Party Links

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Google

We have implemented the following in relation to using Google, as a third party, on our website:

  • Google Display Network Impression Reporting
  • Demographics and Interests Reporting

We along with third-party vendors, such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.

Opting out: Users can set preferences for how you can opt out permanently by using the Google Analytics Opt Out Browser add on.

Facebook Pixel

This site uses the Facebook pixel to collect data on visitor behaviour, such as:

  • which pages are visited
  • which device was used to view the website
  • what actions were taken

This information may be used to serve Facebook ads in future.

Child Online Privacy

We do not knowingly market to children under 13, consistent with the requirements of the Canadian advertising industry, endorsed by the Office of the Privacy Commissioner of Canada.

Canadian Anti-SPAM Law (CASL)

The CASL is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions
  • Market to our mailing list or continue to send emails to our current clients and new clients during and after an existing project or transaction

We will comply with CASL and all applicable regulations in connection with any Commercial Electronic Messages.

If at any time if you would like to unsubscribe from receiving future emails, you can: Follow the instructions at the bottom of each email, and we will promptly remove you from all correspondence

Surveys and Contests

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and address), and demographic information (such as postal code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Disclosure to Law Enforcement

We may disclose any subscriber information to law enforcement agencies without further consent or notification to the subscriber upon lawful request from such agencies. We will cooperate fully with law enforcement agencies.

Changes

Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. However, we suggest that you read this document each time you use the website to ensure that it still meets with your approval.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 306-545-6639 or via email:inquiries@queencityoverhead.com

Created by Queen City Overhead Door Inc | All Rights Reserved 2020.